Shipping Policy

Thank you for shopping with Healing by Design Zodiac Tea. We are committed to delivering high-quality products in a timely and efficient manner. Please review our shipping policy below for details on our processing times, shipping methods, and more.

Order Processing Time

Orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation.
Orders placed after 12am will be processed on the next business day.
You will receive a confirmation email with tracking details once your order has been shipped.

Shipping Methods & Delivery Time

We offer the following shipping options:

Standard Shipping: 5-7 business days
Expedited Shipping: 2-4 business days
Express Shipping: 1-2 business days

Please note that delivery times may vary due to carrier delays, weather conditions, or other unforeseen circumstances.

Shipping Rates

Shipping costs are calculated at checkout based on the shipping method selected, delivery location, and order weight.

International Shipping

We currently ship to select international locations. International shipping times and costs will vary depending on the destination and chosen shipping method.
Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

Order Tracking

Once your order is shipped, you will receive an email with tracking information.
You can track your order using the provided tracking number on our carrier’s website.

Lost or Delayed Shipments

If your package is delayed beyond the estimated delivery window, please check your tracking information and contact the carrier.
If your package is lost or missing, please contact us at [Insert Contact Email] within 7 days of the expected delivery date.

Shipping Address Accuracy

Please ensure that your shipping address is correct before placing your order.
We are not responsible for packages delivered to incorrect addresses provided by the customer.

Returns & Exchanges

Please refer to our Return & Refund Policy for details on how to return or exchange a product.